Tele-collections
Structured outbound collection services delivered by trained specialists, combining proven recovery strategies with professional and responsible customer engagement.
Reimagining credit and
collections through data,
empathy, and design
S.P. Madrid is a licensed debt collection company in Singapore, backed by over two decades of industry experience. We provide tailored collection and recovery solutions for banks, financial institutions, and businesses, combining proven recovery strategies, technology, and responsible customer engagement.
Our group has supported leading financial institutions and businesses across diverse markets, delivering collection solutions built on experience, accountability,
and operational excellence.
Trusted by Brand Partners like
Licensed debt collection company in Singapore
L/DCA/2026/000010Recovery services for every stage
We provide tailored collection and recovery solutions for banks, financial institutions, and businesses, combining proven recovery strategies, technology, and responsible customer engagement.
Omnichannel Digital collections
Reach customers through multiple communication channels, including SMS, email, WhatsApp, and other approved digital platforms. Our approach supports timely reminders, two-way communication, and consistent customer engagement.
Products we cover
We manage secured and unsecured portfolios with a structured, brand-safe approach that protects customers and your reputation.
Secured products
We manage housing, auto, and asset-backed loan recovery with a structured approach that protects collateral, reduces loss severity, and supports regulatory compliance throughout the recovery lifecycle.
Unsecured products
Expert recovery services for credit cards, personal loans, SME financing, and BNPL portfolios, delivered through high-touch, brand-safe engagement.
About us
S.P. Madrid is an established debt collection and recovery services group with over two decades of industry experience.
Through our Singapore entity, S.P. Madrid Asia Pte. Ltd., we bring our experience, operational capabilities, and technology-enabled approach to support businesses in Singapore and the wider Southeast Asian market.
We are committed to delivering effective recovery solutions while maintaining professional standards, responsible customer engagement, and long-term client relationships.
Singapore office photo (to follow)