OVER 20 YEARS OF COLLECTION EXPERTISE

Reimagining Credit and Collections
Through Data, Empathy, and Design

As a leading debt collection service provider in the Philippines, S.P. Madrid is redefining the future of credit and collections — blending innovation, data, and human-centered design to deliver smarter recovery solutions that drive sustainable growth, strengthen partnerships, and build lasting trust.

Manila • Singapore • Dubai

A multi-award-winning BPO recognized as the leading innovator in debt collection and recovery services in the Philippines.

We combine innovation, technology, and expertise to deliver seamless, borderless recovery solutions that drive results while maintaining the highest standards of integrity.

Trusted by Brand Partners
like HSBC, BDO and more...

YOUR STRATEGIC ALLY IN COMPREHENSIVE

COLLECTION
SOLUTIONS

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Compliance-Centric Collections

01

S.P. Madrid is a leading BPO in the Philippines offering compliant and ethical debt collection outsourcing. Our AI-driven processes ensure regulatory compliance and data integrity across all markets we serve.

AI-Driven Operations

02

S.P. Madrid designs and deploys in-house AI solutions that enhance recruitment, training, and daily operations that enable consistent efficiency and measurable results for every client.

Seamless Technology Integration

03

Our systems are built for interoperability. From custom APIs to data-driven reporting, we integrate seamlessly with client platforms to ensure transparency, speed, and real-time visibility.

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SERVICES

S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced digital strategies for pre-legal and legal resolutions, ensuring efficiency and professionalism.

Debt Recovery

Our core expertise lies in ethical, compliant, and efficient debt collection. Through AI-enabled systems and trained professionals, we deliver superior recovery outcomes while protecting brand reputation.

Field Services

We deploy trained field personnel nationwide for borrower verification, asset validation, and on-ground account resolution to ensure accurate and secure field execution for clients.

Credit Verification

We conduct pre-loan verification to help financial institutions assess borrower authenticity and prevent potential bad debt to ensure sound credit decisions from the start.

Vehicle Repossession Recoveries

Our specialized team manages vehicle recovery with full compliance and professionalism, ensuring secured asset retrieval and efficient resolution for lending institutions.

Legal Services

Through our in-house law firm, we handle small claims, collection of sum of money, replevin, and foreclosure cases, providing complete legal process outsourcing support to clients.

Our Tech Stack

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TALK TO US

About how we integrate with your current systems.

ABOUT US

With over 20 years of BPO excellence in the Philippines, S.P. Madrid is a trusted partner that offers end-to-end solutions.

Our AI-driven workforce leverages advanced digital systems to deliver tailored, data-backed strategies that protect your business and uphold customer integrity.

Choose experience. Choose S.P. Madrid.

CONTACT US

Your path to resolution starts here.

INFO@SPMADRIDLAW.COM ↗

Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village

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